Frequently Asked Questions


Most orders ship within 1-2 business days. On occasion some orders may ship same-day. We ship all items up to 40" x 60" via UPS. We offer overnight, 2nd Day, 3-Day Select, and Ground (see UPS Ground Ship Map for ESTIMATED Delivery Time).

All over size shipments (over 40" x 60") are shipped via Freight. The exact method and amounts are determined on an order by order basis. Please note that the amount listed for shipping for these items may be more or less than indicated. Final costs will be determined and communicated to the customer prior to finalizing any order

CANADIAN ORDERS - Customer is responsible for all duties and customs relating to orders shipped to Canada. is NOT responsible for these fees related to International shipping.

Q. How long does it take to get my order (stand up)?
A. Orders will generally ship in 2 to 3 business days.  Please allow for transit time.

Q.How do I know if the photo or file I give you is suitable?
A. If you click on PHOTO GUIDE before ordering!!, it will tell you if the photo or file is suitable to make a stand up.

Q. How do I place an order?
A. Click on the side bar that says order, this will bring you to the order page

Q. Can I receive my stand up faster?
A. You can receive your order faster, an additional charge might have to be added to the cost for shipping. Please contact us immediately after placing your order (631)-491-0364

Q. Can I add text to my standup?
A.  Yes, a small speech bubble is free, however if additional custom text is needed, charges will apply.  Please contact us. (631)-491-0364 is a Division of ®2006